{"articles":[{"id":"KB001","title":"Resetting Your Password","category":"Account","content":"Click 'Forgot Password' on the login page and follow the instructions sent to your email."},{"id":"KB002","title":"Connecting to Campus Wi-Fi","category":"Network","content":"Select the campus Wi-Fi network and log in using your student credentials."},{"id":"KB003","title":"Fixing Printer Issues","category":"Hardware","content":"Check the printer connection, restart it, and ensure the correct printer is selected."},{"id":"KB004","title":"Installing Required Software","category":"Software","content":"Download software from the college website and follow installation instructions."}]}