{
    "articles": [
      {
        "id": "KB001",
        "title": "Resetting Your Password",
        "category": "Account",
        "content": "Click 'Forgot Password' on the login page and follow the instructions sent to your email."
      },
      {
        "id": "KB002",
        "title": "Connecting to Campus Wi-Fi",
        "category": "Network",
        "content": "Select the campus Wi-Fi network and log in using your student credentials."
      },
      {
        "id": "KB003",
        "title": "Fixing Printer Issues",
        "category": "Hardware",
        "content": "Check the printer connection, restart it, and ensure the correct printer is selected."
      },
      {
        "id": "KB004",
        "title": "Installing Required Software",
        "category": "Software",
        "content": "Download software from the college website and follow installation instructions."
      }
    ]
  }